Frequently asked questions

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

How to get there

From the direction of Berlin Tegel Airport TXL (approx 45 minutes):

Take the number 128 bus to U-Bahnhof Osloer Straße. Continue on the number M13 tram (towards S+U Bahnhof Warschauer Straße) and get off at Landsberger Allee / Weißenseer Weg. The bus stop is right in front of the hotel. From the airport you can also take the number X9 or 109 bus (both of them to Zoologischer Garten) and the "TXL" bus (to Alexanderplatz).

From the direction of Berlin Schönefeld Airport BER (approx 60 minutes):

Take the S9 (Sbahn) into direction "Pankow" and leave the train at "S-Bahnhof Frankfurter Allee". Here you should change to the metro tram "Line M13 (direction Virchow Klinikum)" or "16 (direction Ahrendsfelde)" Get off at station "Landsberger Allee/Weißenseer Weg". From tram station it is a 2 minutes walk to Holiday Inn Berlin City East.

From the Dreieck Nuthetal exit (A 115) continue towards the city centre Berlin (Zentrum) and take the Kaiserdamm exit, turn right into Kaiserdamm, drive past Brandenburg Gate on the right into "Unter den Linden", turn right into Mollstraße. The Holiday Inn Hotel Berlin City East is on the corner of Landsberger Allee and Weißenseer Weg.

From the Berlin-Marzahn exit (A10, "Berliner Ring") drive towards Berlin on the Altlandsberger Chaussee. The Holiday Inn Hotel Berlin City East is on the corner of Landsberger Allee and Weißenseer Weg.

Take the S5, S7 or S9 to the "S+U Bahnhof Alexanderplatz". From there take the number M6 tram (towards Hellersdorf) or M5 (towards Hohenschönhausen) and get off at “Hohenschönhauser Straße/ Weißenseer Weg”. You can reach our hotel in 3 minutes walk along Weißenseer Weg.

Yes. Many parking lots are available next to the hotel. Parking costs 3 € per night and car. We kindly ask you to reserve your parking spot before your arrival.


Our guests can enter their hotel room in Berlin from 3 p.m. on arrival day.

We kindly ask you to check out until 12 a.m.

Yes. Small pets are allowed in the hotel rooms and cost an extra fee of 10 € per night.

Children younger than 12 years stay free of charge in their parents’ room in existing beds or in an extra bed. All older children or grown-ups pay 25 € for an extra bed per night. The rooms in the Holiday Inn Hotel Berlin East offer enough room for one extra bed maximum.

We accept the following credit cards: Master Card, Visa Card, American Express, EC-Cash/ Maestro, Diners Club

Yes. In the Holiday Inn Hotel Berlin East we offer typical Berlin dishes. The opening hours are 6 a.m. to 2 p.m. and 6 p.m. to 10 p.m. The breakfast buffet is served from 6.30 to 10.30 a.m. on weekdays and 6.30 to 11 a.m. on the weekend.

Yes. In our Holiday Inn Hotel Berlin East Wifi internet is available for you in all areas of the hotel. You will receive a free access code upon your arrival.


Close to the Berlin hotel there are three parks: The “Stadtpark Lichtenberg” and the “Fennpfuhlpark” are perfect for short and long jogging rounds.

The four star hotel in Berlin Lichtenberg is located close to Alexanderplatz. In the inner city of Berlin there is much to see and do. Museums, exhibitions, historical buildings as well as restaurants and bars are just few things to see. For sports lovers the Velodrom and Sportforum Berlin is very close to the hotel. Discover more about the variety of sights in Berlin here.


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